First Med Family Walk-In Clinic

Contact Us

The friendly staff at First Med Family Walk-In Clinic welcomes your call and looks forward to serving you. If you have any questions about our family medicine and urgent care services, please call our office at (682) 831-1591. We offer walk-in service without an appointment. If you prefer to schedule an appointment, you can call us or use our secure online appointment request form

Location & Phone

First Med Family Walk-In Clinic

www.roanokefirstmed.com

Phone: (682) 831-1591

Fax: (682) 831-1598

Address:

1212 N. Hwy 377, Suite 119

Roanoke, TX 76262

Office Hours

We offer extended weekday hours and weekend hours:

  • Monday – Friday: 8 am – 7 pm
  • Saturday: 8 am – 6 pm
  • Sunday: 10 am – 4 pm

 

Medical Emergencies

In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of First Med Family Walk-In Clinic and they will contact us.

After Hours Urgent Medical Needs

If you have an urgent medical need and need to talk to our providers after our regular hours, please call our office at (682) 831-1591. A doctor is on-call 24 hours a day. Your call will be returned promptly.

Insurance / Payment / Billing

At First Med Family Walk-In Clinic, we accept most major insurance plans. Please contact your insurance company or you may call our office at (682) 831-1591 to find out if we accept your insurance plan.

If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, and American Express. 

If you have a question related to your bill or insurance, please contact our billing specialists at (682) 831-1591.

Referrals

If one of our doctors suggests a specialist evaluation or diagnostic testing that requires a referral, we will make every effort to provide this for you as soon as possible. Some referrals require insurance preauthorization and cannot be processed immediately. Insurance guidelines prohibit us from backdating referrals. We require three business days for the processing of routine referrals.

Prescription Requests

Prescriptions and refills for established patients of First Med Family Walk-In Clinic are routinely issued during our regular office hours (see above). You can make your request by calling our office at (682) 831-1591.

No refills are issued during the evenings, weekends, or holidays, as the doctors do not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.


We always appreciate and look forward to our patients’ feedback and reviews.

Tell us about your experience today!

Leave a Review

Read Reviews & Ratings

Patient Education

From acne to X-rays, we explain medical conditions and testing to you in an easy-to-understand format in our award-winning patient education library.

Learn More